For solo attorneys and small firms
Microsoft 365 and email for law firms in St. Louis and St. Charles County
A paralegal gives notice on a Friday. Her mailbox holds three years of correspondence across a dozen open matters, and by Monday nobody at the firm is certain whether it should be forwarded, kept, closed, or left alone. Questions like that land on firms with no IT department and no obvious person to answer them. We run the Microsoft 365 side for small firms instead, from here in St. Charles County.
What email has to get right at a law firm
The parts that only become urgent on the day they go wrong.
Mail that is provably from your firm
Anyone can type your firm name into a From line. What stops a message that claims to come from your domain is a set of DNS records, published correctly and left published. We set up SPF, DKIM and DMARC on your domain, and we keep watching them afterwards.
An address for intake, without another bill
A shared address like intake@ doesn't need its own paid seat. It's a mailbox that opens alongside the inboxes of the people who should see it, and it costs nothing per user on top of the seats you already have.
Somewhere for a departing attorney's mail to go
Whoever leaves, their mail keeps arriving. Deciding in advance where it goes, and for how long, turns a resignation into an afternoon of admin instead of a scramble through somebody else's inbox.
What we run, and what stays yours
Mailboxes on your own domain
Managed Microsoft 365 at $6 per user per month, with a two mailbox minimum and one of those being the admin seat. Adding an associate or an assistant later is a request rather than a project.
Aliases without extra mailboxes
Addresses like info@ or filings@ route to the people who should get them. They forward to a real user account rather than being separate mailboxes to log into, and there's no limit on how many you have.
The mail records and the DNS in one place
Your MX, SPF, DKIM and DMARC records sit in the same zone we already run for your website. Nobody has to coordinate two vendors to change an address, and nothing quietly drifts out of alignment.
Moving in from what you have now
Whether the firm is on Google, on another Microsoft tenant, or on something a previous vendor set up and never explained, we build the mailboxes, move the mail, and cut the records across.
When somebody leaves
Pulling a license off a departing attorney or paralegal starts a thirty day countdown at Microsoft, after which the mailbox contents are gone for good. That's a deadline, and we treat it as one. The account gets handled on your instruction rather than switched off the afternoon somebody resigns.
A domain you can leave with
If the firm ever moves on, we help you take the domain with you rather than making you fight for it. Losing a domain to a former vendor is common enough that we wrote a page about getting one back.
How a firm moves
Built first, cut over second, so the mail move is the last thing that happens rather than the first.
- 1
1. We look at what you're on now
A short call about how many people need mail, which addresses already exist, and where the domain is registered.
- 2
2. We build it before we touch your mail
Mailboxes, aliases and shared addresses are set up and waiting first, so moving the mail is the last step rather than the first.
- 3
3. We cut the records across
MX, SPF, DKIM and DMARC published together, so mail keeps arriving and starts authenticating on the way out.
- 4
4. We keep watching it
Mail records drift, usually when somebody signs the firm up for a new tool that sends email. Yours get checked daily against what they're supposed to say.
Email questions we get from firms
If yours isn't here, call +1 (636) 362-6221 or email yourfriends@adamsdigital.com and you will reach a person, not a queue.
What does business email cost for a small law firm?
Managed Microsoft 365 is $6 per user per month on your firm domain, with a two mailbox minimum and one of those being the admin seat. Aliases are included and there is no cap on them. A two attorney practice and a twelve person firm pay the same rate per seat.
Can we keep our email addresses if we move to you?
Yes. The addresses belong to your domain rather than to whoever hosts the mailboxes, so changing providers doesn't change what your clients type. We build the new mailboxes, move the mail across, and change the records last.
What are SPF, DKIM and DMARC, and does our firm need them?
They're three DNS records that between them tell the rest of the internet which servers may send mail as your domain, and what to do about mail that fails the check. SPF names the servers. DKIM signs each message so it can be shown not to have been altered on the way. DMARC decides what happens when a message fails, and it's the one most often missing.
Someone sent our client a message that looked like it came from us. Does DMARC stop that?
It stops one specific version of it, which is worth having. With DMARC published at enforcement, a message that puts your exact domain in the From line and can't authenticate gets quarantined or rejected by the receiving server. It does nothing about a look alike domain one character off yours, and nothing about a real account somebody has got into. Anyone selling you a DNS record as the answer to wire fraud is overselling it. Confirming payment instructions by phone, on a number you already had, is still the control that matters, and no email configuration replaces it.
Can we have one mailbox for intake, or for a single matter?
Yes, and it doesn't cost another seat. A shared mailbox has its own address, and the people who should see it open it alongside their own inbox. Replies can go out from the shared address rather than from whoever happened to answer.
What happens to an attorney's mailbox when they leave?
That's yours to direct, and it's worth deciding before it happens rather than during. The account can keep receiving, forward somewhere, carry an auto reply, or be closed. What we won't do is quietly delete it, because pulling the license starts a thirty day clock at Microsoft after which the contents are gone. Tell us what the firm wants and that's what happens.
Do you handle email retention, archiving or litigation hold?
No, and we'd rather say so here than on a call. Litigation hold and the Purview retention policies sit above the Microsoft plans we sell, so it isn't something we can switch on for you. If a matter means your firm needs it, raise it early and we'll tell you plainly what it would take, including when the honest answer is a different provider.
Is Microsoft 365 enough on its own for our confidentiality obligations?
No software is. Microsoft 365 gives your firm tools that support how it handles client information. What your firm is actually required to do is the firm's to read and follow, and we don't advise anyone on their professional obligations. We configure the mail platform, and we're straight about where that stops.
Do you do our whole IT, or only email?
Email, the domain, the DNS and the website. We don't run a help desk, manage laptops, or look after a network, and a firm that needs those should hire somebody who does them properly. If email and the website are the parts nobody at the firm wants to own, that's the piece we take.
We're two attorneys. Is this worth it?
That's the size this is built for. What a two person firm wants from email is what a twelve person firm wants, and in both cases it lands on a lawyer who would rather be billing.
Tell us what your firm needs
We're in St. Charles County, and Adams Digital has looked after local businesses' websites since 2010, first as Rogue Networks and under this name since 2021. Send us a note, or ring +1 (636) 362-6221. Plan details are on our pricing page. If the firm needs a website as well as email, that's on our attorney website design page.